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Emailing expense receipts
Emailing expense receipts

How to email an expense receipt to attach to an expense form

Updated over a week ago

You can either upload your expense receipts directly within your expense form, or alternatively you can email your receipts.

You will need to know your expense receipts pin code first, which can be found on your profile page. Click on "Edit Profile" on the top-right hand side of the screen to locate this and change it if you wish.

To send your receipts by email, simply attach one or more expense receipt image files to an email and send to [email protected]. You must also enter your pin code in the subject, and nothing else. You can attach PDF, JPG, BMP and GIF files as receipts.

You will receive a confirmation email back once your receipt has been processed.

To attach your receipt to your expense form, load up your expense form and click on the receipts icon on the right hand side of the expense entry you wish to attach it to. Then click on "Emailed Receipts". Each emailed receipt has a button to allow you to attach the receipt to the expense entry. Once the receipt is attached to a specific entry you will not be able to assign it to another expense entry, and it will no longer be visible in the "Emailed Receipts" section.

winmail.dat error

If you receive an email from the expense receipts service, informing you that the winmail.dat file attached is not valid, this is due to a feature in Outlook whereby it attempts to wrap up attachments and the email content into a single file called winmail.dat. To resolve this, there are 2 things that can be done.
Firstly, please ensure you are not sending emails in Rich Text Format (RTF). Change your email format to HTML or Plain Text.
Secondly, don't choose the email recipient from the auto-suggest list in the Outlook To field. Instead, type the email in full, and then send the email.

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