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Payment methods

How to change your Timesheet Portal billing details

Updated over a week ago

This article relates to payment for bills raised by Timesheet Portal for your usage of our services.

Timesheet Portal raises monthly invoices for the usage incurred during the previous calendar month. Invoices are raised on the 1st of each month, for usage for the previous month. You can pay your invoices by credit/debit card, Direct Debit (UK only) or bank transfer.

For card payments, we support VISA, Mastercard and American Express. Bank transfer payments are subject to a credit check. If you select bank transfer as a payment method, you will be provided with a form to fill in. Direct Debit payments take up to 5 working days to set up, and are taken on the 8th or 21st each month.

To set up a payment method, you must be logged into your Timesheet Portal user account. If you do not have a Timesheet Portal login, you will need to request one from the person who set up your Timesheet Portal company account. It is possible to create logins for billing contacts which are restricted to the billing settings section only. This is done by creating a user and only providing the View/Pay Timesheet Portal invoices permission only. Once logged in, click Settings from the bottom of left hand menu, and then select Billing & Susbcriptions > Invoices & Payments, and then choose Payment Methods.


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